1. How long will it take to get my order?
Speed is a priority at Care Nest. Most orders are processed and fulfilled within 24 to 48 hours. The actual delivery time is calculated in real-time at checkout based on the carrier you select and your location.
2. Which shipping carriers do you use?
We provide a variety of carrier options (such as USPS, UPS, and FedEx) to ensure you have the best shipping rates and delivery speeds available. Our system automatically generates these choices at checkout so you can pick the one that works best for you.
3. What is your return and refund policy?
We want you to be completely satisfied with your purchase. If you need to return an item, you can do so within the timeframe outlined in our policy. Items must be in their original, unused condition.
4. How can I track my package?
Once your order is fulfilled (usually within 1–2 business days), you will receive a confirmation email with a tracking number. You can use this to monitor your shipment's progress directly through the carrier's website.
5. Is my personal information secure?
Absolutely. We take your privacy seriously and use industry-standard encryption to protect your data during the checkout process. We never sell your personal information to third parties.
